1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
2. Information We Collect
We collect two types of information:
- Personal Data: If you fill out a form to request a quote, we collect personal details such as your name, email, organization, and any other information you provide.
- Website Analytics and Behavioral Data: We collect non-personally identifiable data via tools such as Google Analytics, Microsoft Clarity, Zoho CRM, Google Tag Manager, and Appollo to improve the user experience and track website activity.
3. Data Use
We use the information collected for the following purposes:
- To improve user experience and website functionality.
- To provide requested quotes and connect users with product brands.
- For marketing purposes, including sending promotional communications (with your consent).
- To analyze website traffic and behavior patterns using third-party tools.
4. Data Sharing
We share personal data with third parties under the following circumstances:
- Brands: When you fill out a quote request form, we may share your details with the relevant brand or manufacturer to process your request.
- Other Partners: If you check a box to consent, we may share your data with related brands and partners.
We do not sell or share your data with unrelated third parties for marketing purposes.
5. Data Retention
We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request data deletion at any time by contacting us at support@lifesciencestools.com. Please note that data may be retained in backup files or CRM systems as required by law or for business continuity.
6. Security Measures
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. Our website is secured with Cloudflare to prevent attacks and other security measures are implemented by third-party services we use (e.g., Zoho CRM, Google Analytics).
7. International Data Transfers
As a global site, we may transfer and store your data in countries outside your jurisdiction. By using our website, you consent to these international transfers in compliance with applicable data protection laws.
8. User Rights
You have the following rights regarding your personal data:
- The right to access and review your data.
- The right to correct or update your data.
- The right to request deletion of your data. To exercise these rights, please contact us at support@lifesciencestools.com.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and collect analytics data. These technologies may track your browsing activity, device information, and location to improve our services. By using our website, you consent to the use of cookies.
10. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. Please review this Privacy Policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@lifesciencestools.com.